Episode 38 – TCPA with Eric Troutman

Eric Troutman

About Eric

Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance.

He has served as lead defense counsel in more than 200 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies and systems.

TCPA Matters

Eric has built a national litigation practice based upon deep experience, rigorous analysis and extraordinary responsiveness. Eric and his team feel equally at home litigating multibillion dollar telecommunications class actions in federal court as they do developing and executing national litigation strategies for institutions facing an onslaught of individual TCPA matters.

They thrive in each of these roles – delivering consistently excellent results – while never losing sight of the client experience.

From the Beginning…

While many firms now tout TCPA expertise, Eric has been there from the beginning. He built one of the country’s first TCPA-only defense teams and began serving as national TCPA counsel for his clients nearly a decade ago. This perspective allows him to swiftly develop the right litigation strategies for dealing with recurring problems, without wasting time on tactics that are bound to fail.

An Invaluable Resource

Eric’s rich historical perspective and encyclopedic knowledge of the TCPA landscape also make him an invaluable resource to institutional compliance teams struggling to comply with the shifting regulatory landscape. No task is too small – or too big. Indeed, Eric and his team have helped build TCPA-compliant systems and processes for some of the largest and most complex corporate entities in the country.

What Does Eric Do?

He commonly works with in-house compliance counsel to build and implement enterprise and business-line specific TCPA solutions, performs TCPA audits and drafts and reviews proposed TCPA policies and procedures. He and his team also have the technical expertise necessary to assist call centers seeking to develop TCPA-resistant call path architecture or to modify existing telephony and software integration to better insulate from potential TCPA exposure.

Accomplishments

Eric has built a reputation for thought leadership. An avid blogger and speaker, he has been at the forefront of the industry’s effort to push for clarity and a return to sanity for the TCPA for years. He was selected to advocate for the financial services industry on important TCPA issues before the Federal Communications Commission and co-authored the nation’s only comprehensive practice guide on TCPA defense.

In his Spare Time…

Eric leads defense teams representing banks and other financial services companies in consumer finance litigation matters. He has experience representing clients in UCC, TILA, RESPA FCRA, CCRA, CLRA, FDCPA, RFDCPA and FCCPA claims, as well as in fraud and bank operations issues.

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“Pivot Point”

Pivot Point

The PIVOT points of 2020 that turned Assets to Liabilities, Changed companies from surviving to thriving! Create BILLIONS in business in 2021!

Special Guests Include:

• Ken Joslin
• Jeff Sarault
• Russ Yeager
• Jason Ault
• Robert Syslo
• Aaron Johnson
• Dave Robards
…and MORE!


“Let’s Talk Social Media”

Our December 1st roundtable focused on the value of using social media in your marketing! Joel, John, and our content creator Skyler, discussed all things social media.

From Instagram Reels and TikTok to the original video giant YouTube, there are tons of opportunities to grow your audience and boost your engagement with video content.

The key to success on social media is to strategically think about your audience and tap into them where they’re most comfortable.

No matter what type of business you are or industry you’re in, social media is where a lot of your customers can generate from. The key to getting these customers is content. Content doesn’t need to be complicated, you just need to find out what engages your audience in the first place. The way to find this out is to publish content multiple times everyday and multiple formats; we suggest beginning with “the daily 4.”

What about for 2021?

In addition, look for a huge spike in ecommerce transactions coming up in the new year, especially on social media platforms. Gone are the days when the customer journey began on social media and ended on your website. With the launch of FacebookLive Shopping as well as TikTok Reels, the customer journey has now been shortened allowing for the transaction to begin and end on social media. This is huge, both for ecommerce and other types of businesses.

The Daily 4 posts:

  1. Video
  2. Blog/Article
  3. Image
  4. Text Only

Remember you can schedule these things in advance as well. Go ahead and take a couple hours one day and get the first couple weeks done, or even a month. You will feel so accomplished and it’s taking a huge step you may not have been taking before – just stay on top of it and you’re gold!


Hersh Sandhoo – “Becoming Legendary”

HershSandhoo

Hersh Sandhoo is one of the top experts in strategic communication, branding, and digital marketing for small business owners. As the Founder of Webmation, he has helped thousands of business owners generate hundreds of million dollars by automating their sales, marketing, and operations.

Nicknamed the “Dragon” for his insane work ethic, Hersh is most well-known for biohacking himself to sleep just four hours a night, 12:30 a.m. wake up time, his personal transformation, and dedication to family while achieving business success.

He founded Becoming Legendary to create a positive success-oriented community of business owners dedicated to achieving success and freedom without sacrificing their health, relationships or family. Hersh has received praise from members of Congress, Navy Seals Leadership, Army Ranger Instructors, Grant Cardone, Forbes Riley, Dean Graziosi and the news media. He is a National Academy of Best-Selling Authors inductee and author of the Becoming Legendary Codex series.


Tim Lane – “Overcoming Challenges”

TimLane

Tim Lane is a well-known competitor and titleist in Martial Arts.

During his early training years, Tim found himself spending many sleepless nights, behind the facility he trained at, seeking shelter. He made it a point, however, to be the first one through the doors every morning to train in order win his dream title. After winning many titles, including an international title, Tim achieved his life-long dream of winning the World USKBA title.

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Now, since retirement from competition, Tim’s ultimate goal is guiding others to “feel good” through fitness training, martial arts, nutrition, and cultivating a positive state of mind.


Gina Danner & Jessica Klieman – “What is a Mentor?”

NextPage

Setting the vision for NextPage, Gina Danner knows marketing. Having led Mail Print, now NextPage for 25 years, Gina has always understood that the future of print is beyond the printed page. In addition, Gina has a heart for mentoring and helping fuel America’s Young People to get into business and teach them how to be successful.

Joining Gina for Episode 3 of BeGrowthDriven is Jessica Klieman, Gina’s most recent protégé.


Rob Syslo – “Let’s Talk About Branding”

Rob Syslo

Born and raised in Lakewood, NJ, Rob Syslo has always had a profound love for adventure. Working with his father as an electrician and engineer, Robert learned from a very young age what the word “work” meant. Always being interested he developed an interest in cameras. Since 8 years old cameras, photography, aesthetics, interested him.

Fast forward 23 years later, Robert now runs two successful companies, the first is the media production company Syslo Ventures, LLC which specializes in media production, digital video, web design, graphic design. The second is Interview Blueprint an online digital training course for anyone struggling to get a job.

Having worked around entrepreneurs for the previous 6 years, Robert decided it was time to develop his own company and help people the way he has always aspired to do so. He has traveled the world as far as China and Latin America, the Caribbean and all across the United States, starting in New York City where he interned for Micheal Mailer Films.

Connect With Your Audience…

With clients across the world, Robert has helped hundreds of companies and individuals develop their personal story, and share that story online in Digital Video. Robert got started in digital video back in 2007 when Youtube began to become very large. Companies at that time were interested in telling their stories on Yelp, CitySearch and other platforms, now the game has changed to social media.

Robert specializes in a depth storytelling, brand aesthetics, content creation, video FX, editing, cinematography, product development, and distribution. For the last 16 years Robert is at the forefront of his industry and has changed digital video to become exciting, enthralling and most of all interesting to an audience.

Connect with Rob here!


Russ Yeager – “Exercise Your Right to Be Awesome”

Russ Yeager

Russ Yeager is known as a Physique Transformation Expert, and is currently one of the top fitness coaches in the world. After winning an international physique transformation contest himself, Russ was inspired to leave his career as a CPA, and dedicate his life to helping others look and feel amazing, reach goals they never thought possible, and “Exercise Their Right To Be Awesome.” 

Russ owns two private personal training studios in Atlanta, GA, is the author of “Live Longer, Feel Better, and Look Great Naked!”, and has written for and appeared in numerous Fitness publications.   

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Russ has helped thousands of men and women all over the world make dramatic physique and health transformations. Russ guarantees your success and won’t let you fail. Many describe Russ as “the most positive and motivating person I have ever met”, which is refreshing in a world full of too much negativity and cynicism.

With over 25 years of working with thousands of clients and using himself as a “human guinea pig”, Russ has now created the the perfect strategies proven to get the best results in the fastest time possible.

Working with Russ can save you hundreds and even thousands of wasted hours and effort, and give you the confidence to know you WILL get results!

Connect with Russ here!